TERMS OF SERVICE

Hunch — operated by CMA Solutions LLP

Document Reference: HUN-LEG-TOS-V3.0 Version: 3.0 (Draft for attorney review) Effective Date: [TO BE INSERTED ON PUBLICATION] Last Updated: [TO BE INSERTED ON PUBLICATION]

NOTICE — DRAFT INSTRUMENT. This document is a draft prepared for review by qualified Indian legal counsel. It does not constitute legal advice. It must not be published, relied upon, or executed in its present form until reviewed, marked-up, and approved by an advocate practising before the courts of India. The Designated Partners of CMA Solutions LLP retain sole responsibility for the legal positions adopted herein.

RECITALS

A. CMA Solutions LLP, a limited liability partnership incorporated under the Limited Liability Partnership Act, 2008, bearing Limited Liability Partnership Identification Number ACP-6029, having its registered office at Kh No. 316/274, Ground Floor, Front Side Saidulajab, Western Marg, near Lane No. 3, Gadaipur, Saidulajab, New Delhi, South West Delhi – 110030, Delhi, India ("Company", "we", "us", "our"), operates a conversational artificial-intelligence service marketed as "Hunch" (the "Service").

B. The Service is delivered primarily through the WhatsApp Business Platform operated by Meta Platforms, Inc. ("WhatsApp"), and secondarily through Telegram (operated by Telegram FZ-LLC), the website at use-hunch.com (the "Website"), and such other channels as the Company may designate from time to time.

C. The Service uses Vedic astrological data (Kundli) as an interpretive framework to identify and articulate behavioural patterns over the course of a user's interactions, and (in Version 2 of the Service, "Version 2") facilitates referral to mental-health practitioners registered with the Rehabilitation Council of India ("RCI").

D. These Terms of Service ("Terms") set out the legally binding agreement between the User and the Company governing the User's access to and use of the Service.

1. ACCEPTANCE AND CONTRACT FORMATION

1.1 Binding effect. By accessing, initiating, or continuing any conversation with the Service through WhatsApp, Telegram, the Website, or any other channel operated by the Company, the User signifies the User's unconditional acceptance of, and agreement to be bound by, these Terms and each of the Constituent Documents (as defined in Clause 2.1).

1.2 Method of acceptance. Acceptance is effected by any of the following acts, each of which shall be deemed sufficient evidence of agreement: (a) replying "I AGREE" (or its equivalent in any supported language) to the Service's Core Service Consent message; (b) continuing any conversation with the Service after such consent prompt has been delivered; (c) accessing any feature of the Website that requires acceptance of these Terms.

1.3 Refusal. A User who does not accept these Terms or any Constituent Document must immediately cease all use of the Service, and may signify such refusal by replying "NO THANKS" or "STOP" to the Service.

1.4 Capacity. By accepting these Terms, the User represents and warrants that the User satisfies the eligibility criteria set out in Clause 4.

2. CONSTITUENT DOCUMENTS AND PRECEDENCE

2.1 Constituent Documents. These Terms are to be read in conjunction with, and form a single contractual framework with, the following instruments, each of which is incorporated by reference and is binding upon the User:

The Constituent Documents are collectively referred to in these Terms as the "Constituent Documents." Each Constituent Document is available at use-hunch.com/legal.

2.2 Order of precedence. In the event of any inconsistency between these Terms and any Constituent Document, the order of precedence shall be: (a) these Terms; (b) the Privacy Policy; (c) the Consent Framework; (d) the Data Retention and Deletion Policy; (e) the remaining Constituent Documents in the order listed in Clause 2.1, provided that where a Constituent Document expressly states that it prevails on a specific subject-matter, such Constituent Document shall prevail on that subject-matter.

3. DEFINITIONS AND INTERPRETATION

3.1 In these Terms, except where the context otherwise requires:

"AI Output" means any response, observation, summary, behavioural insight, astrological interpretation, suggested practice, or other content generated by the Service in reply to or in consequence of User interactions;

"Applicable Law" means the laws of India in force from time to time, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, the Consumer Protection Act, 2019, the Mental Healthcare Act, 2017, the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954, the Indian Contract Act, 1872, the Limited Liability Partnership Act, 2008, the Mediation Act, 2023, and the Rights of Persons with Disabilities Act, 2016, together with rules, regulations, notifications, and directions issued thereunder;

"Astrological Data" means the User's date, time, and place of birth, and any chart, planetary computation, Dasha, Mahadasha, transit, Nakshatra, or Yoga derived therefrom;

"Behavioural Data" means any pattern, preference, topic cluster, self-disclosure depth measure, trigger correlation, or behavioural insight derived from the User's interactions with the Service;

"Confidential Information" means any non-public information disclosed by the User to the Service in the course of conversation, excluding information that is or becomes publicly known otherwise than by breach of these Terms;

"Consent Framework" means the document referenced at HUN-LEG-CF-V3.0;

"Conversation Data" means all messages, voice notes, attachments (if any), and interactions exchanged between the User and the Service;

"Data Fiduciary" has the meaning given in Section 2(i) of the Digital Personal Data Protection Act, 2023, and refers to the Company in its capacity as such;

"Data Principal" has the meaning given in Section 2(j) of the Digital Personal Data Protection Act, 2023, and refers to the User in such capacity;

"Designated Partners" means the persons designated as such under Section 7 of the Limited Liability Partnership Act, 2008, in respect of CMA Solutions LLP;

"Open Router" means Open Router LLC, a Delaware limited liability company, operating the API routing service known as "OpenRouter," whose routing infrastructure the Company uses to direct Conversation Data to Underlying LLM Providers;

"Payment Data" means information concerning a financial transaction processed through the Company's payment-services provider, including transaction identifier, amount, status, and timestamp, and excluding the User's full payment-instrument number or card-verification value;

"Personal Data" means any data about an individual who is identifiable by or in relation to such data, as defined in Section 2(t) of the Digital Personal Data Protection Act, 2023;

"Pseudonymised Data" means Personal Data that has been processed in such a manner that it can no longer be attributed to a specific Data Principal without the use of additional information, where such additional information is kept separately and subject to technical and organisational measures designed to ensure non-attribution;

"Service" has the meaning given in Recital A;

"SPDI" means Sensitive Personal Data or Information as defined in Rule 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011;

"Sub-Processor Register" means the document referenced at HUN-LEG-SPR-V3.0, maintained at use-hunch.com/legal/sub-processors;

"Therapist" or "Professional" means a clinical psychologist or rehabilitation psychologist registered with the Rehabilitation Council of India and listed on the Service's directory from time to time;

"Underlying LLM Provider" means any third-party large-language-model service provider to which Conversation Data may be routed by Open Router for processing, including but not limited to OpenAI, L.L.C., Anthropic PBC, Google LLC, Meta Platforms Inc., Mistral AI SAS, Hangzhou DeepSeek Artificial Intelligence Co. Ltd., and Alibaba Cloud (Singapore) Pte. Ltd. The current list is published in the Sub-Processor Register;

"User", "you", and "your" mean the natural person who accesses or uses the Service;

"User Content" means all data, messages, information, voice notes, and materials supplied by the User to the Service;

"Version 1" means the Service as commercially launched prior to introduction of the Therapist-Handoff feature;

"Version 2" means the Service as commercially launched with the Therapist-Handoff feature.

3.2 Interpretation. In these Terms: (a) headings are for convenience only and shall not affect interpretation; (b) words in the singular include the plural and vice versa; (c) references to a statute include rules, regulations, and notifications thereunder and any statutory amendment, modification, or re-enactment; (d) "including" and "in particular" are without limitation; (e) a reference to a Clause is a reference to a clause of these Terms.

4. ELIGIBILITY

4.1 Age. The User must be at least eighteen (18) years of age at the time of first interaction with the Service and at all times thereafter. The Service is not available to minors.

4.2 Legal capacity. The User must possess full legal capacity to enter into a binding contract under the Indian Contract Act, 1872, and must not be under any legal disability that would impair such capacity.

4.3 Sanctions and restrictions. The User must not be: (a) a person designated under any United Nations Security Council sanctions list; (b) a person designated under the regulations issued by the Reserve Bank of India in relation to anti-money-laundering or terror-financing; (c) a person ordinarily resident in, or accessing the Service from, any jurisdiction in respect of which the Government of India has notified restrictions on cross-border data transfer under the Digital Personal Data Protection Act, 2023; (d) a person otherwise barred by law from receiving the Service.

4.4 Representations. By accepting these Terms, the User represents and warrants that each of the conditions in this Clause 4 is satisfied at the date of acceptance and will remain satisfied throughout the User's use of the Service.

4.5 Detection of underage use. Notwithstanding self-declaration, the Company operates a detect-and-purge protocol. If at any time the Company forms a reasonable belief that the User is below eighteen years of age, the Company shall: (a) cease processing the User's Personal Data within seventy-two (72) hours; (b) permanently delete all identifiable User Content, Astrological Data, Conversation Data, and Behavioural Data within thirty (30) days, save Payment Data and Consent Records retained by reason of legal obligation; (c) block the relevant phone number from re-registering with the Service until age verification (where then available) is satisfied; (d) preserve auditable records of the detection event and the resulting deletion.

5. NATURE OF THE SERVICE — DISCLAIMERS

5.1 What the Service is. The Service is: (a) a conversational tool that uses Vedic astrology as an interpretive framework for self-reflection; (b) an AI-mediated facility for exploring behavioural patterns; (c) (Version 2 only) a directory and referral facility connecting Users with Professionals.

5.2 What the Service is not. The Service is not, and shall in no circumstances be construed or held out to be: (a) a medical service, medical device, or medical treatment; (b) a Mental Health Establishment as defined in Section 2(p) of the Mental Healthcare Act, 2017; (c) a psychotherapy, counselling, diagnostic, or clinical service of any nature; (d) a substitute for consultation with a qualified medical or mental-health professional; (e) a crisis-intervention or emergency service; (f) a fortune-telling, predictive, or oracular service; (g) a financial-advisory, investment, legal, taxation, or other regulated advisory service.

5.3 Emergency contacts. The User acknowledges and agrees that in the event of any medical or psychological emergency, including thoughts of self-harm or harm to others, the User shall not rely on the Service, and shall contact one of the following resources without delay:

5.4 Use of Vedic astrology. The Company does not represent that Vedic astrology constitutes a scientifically validated predictive or diagnostic discipline. Astrological interpretations supplied by the Service are offered solely as a structured interpretive lens to support self-reflection.

5.5 Suggested practices ("Remedies"). Where the Service references practices drawn from Vedic tradition (including but not limited to mantra, gemstone-wearing, dietary adjustment, or ritual observance) (each, a "Suggested Practice"): (a) such reference is made solely for cultural and personal-reflection purposes; (b) the Company makes no representation, warranty, or assurance as to the efficacy, safety, or scientific basis of any Suggested Practice; (c) no Suggested Practice shall be construed as a treatment, cure, prevention, or palliation of any disease, disorder, or condition, including those enumerated in the Schedule to the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954; (d) the Service shall not link any Suggested Practice to the diagnosis or alleviation of any medical or psychological condition; (e) before adopting any Suggested Practice that involves bodily action, dietary change, or expenditure, the User shall consult an appropriate qualified professional; (f) the Company shall have no liability arising from the User's adoption of, or refusal to adopt, any Suggested Practice.

5.6 AI limitations. The User acknowledges that AI Output: (a) is generated by automated systems and may contain errors, omissions, or fabrications ("hallucinations"); (b) is not the product of professional judgment, clinical evaluation, or human expert review; (c) may vary materially for the same input; (d) shall not be relied upon as definitive, professional, or authoritative.

6. USER OBLIGATIONS AND ACCEPTABLE USE

6.1 General obligations. The User shall: (a) provide accurate Astrological Data and other information requested; (b) maintain the security of the messaging account through which the User accesses the Service; (c) comply with these Terms, the Constituent Documents, and Applicable Law; (d) comply with the terms of service of the messaging platform through which the User accesses the Service (without thereby creating a contractual obligation to the Company in respect of such third-party terms; the User's compliance therewith is between the User and the relevant platform).

6.2 Prohibited conduct. The User shall not: (a) use the Service for any purpose contrary to Applicable Law; (b) attempt to reverse-engineer, decompile, derive the source-code of, or extract the system prompts or model weights underlying the Service; (c) use any automated means (including bots, scripts, or scrapers) to interact with the Service; (d) provide false identity information or fabricated Astrological Data; (e) impersonate another person; (f) use the Service to harass, abuse, threaten, defame, or harm any person; (g) share or republish AI Output, or any portion of the Service's content, in any manner that could identify another User without that User's consent; (h) attempt to elicit from the Service advice or content of a kind the Service expressly disclaims (including clinical diagnoses, treatment plans, legal or financial advice); (i) attempt to manipulate, jailbreak, or otherwise circumvent the Service's safety controls; (j) circumvent any usage limit, fee, or restriction by creating multiple accounts; (k) transmit malware, harmful code, or content that violates intellectual property rights of any person.

6.3 Account identity. The User's account is bound to the messaging-platform identifier (WhatsApp phone number or Telegram user ID) through which the User accesses the Service. The User is responsible for all activity occurring through such identifier.

7. CONSENT FRAMEWORK

7.1 Layered consent. The Service operates a four-layer consent architecture, set out in detail in the Consent Framework:

7.2 Withdrawal. The User may withdraw any consent at any time in accordance with the Consent Framework. Withdrawal of Layer 1 will result in termination of the Service. Withdrawal of Layers 2, 3, or 4 shall not affect the User's access to the Service.

7.3 Effect of withdrawal. (a) The Company shall cease all processing of the relevant data within seventy-two (72) hours of receipt of the withdrawal notice. (b) Identifiable data shall be deleted within thirty (30) days of receipt of the withdrawal notice, subject to the exceptions set out in the Data Retention and Deletion Policy. (c) Pseudonymised Data already processed under a prior consent cannot, by reason of its non-attributable character, be retroactively reversed; the Company shall, however, cease prospective use of Pseudonymised Data for the withdrawn purpose.

8. THIRD-PARTY PROCESSING

8.1 Sub-processors. The User acknowledges that, in providing the Service, the Company engages third-party processors and sub-processors, including but not limited to:

(a) Open Router LLC — routing of Conversation Data to Underlying LLM Providers; (b) the relevant Underlying LLM Providers, which may be located outside India; (c) Meta Platforms, Inc. / WhatsApp Ireland Limited — message delivery via the WhatsApp Business Cloud API; (d) Telegram FZ-LLC — message delivery via the Telegram Bot API; (e) Razorpay Software Private Limited — payment processing; (f) Cloud infrastructure providers — as listed in the Sub-Processor Register.

8.2 Sub-Processor Register. A current list of all third-party sub-processors, including the jurisdictions in which they process Conversation Data, is published in the Sub-Processor Register. The Company shall update the Sub-Processor Register no less frequently than upon any material change and shall notify Users of material changes by message no less than fifteen (15) days in advance.

8.3 No control over third-party policies. The Company has no control over the privacy or data-protection practices of third-party providers beyond the contractual safeguards documented in the Sub-Processor Register. The User is advised to consult each third party's published privacy policy.

8.4 Cross-border transfer. The User acknowledges and consents to the routing of Conversation Data and, where applicable, ancillary Personal Data to Underlying LLM Providers that may be located outside India. Such cross-border transfer is undertaken in compliance with Section 16 of the Digital Personal Data Protection Act, 2023, and the rules thereunder, and is subject to: (a) the User's specific and informed consent under Layer 1 of the Consent Framework; (b) contractual safeguards with each sub-processor; and (c) the Company's continuing compliance with notifications, if any, issued by the Central Government restricting transfers to specified jurisdictions.

9. INTELLECTUAL PROPERTY

9.1 Company-owned intellectual property. All intellectual property in and relating to the Service, including the brand name "Hunch," the Service's logo, prompts, system architecture, software, AI models (to the extent owned by the Company), pattern-analysis methodology, and associated content (collectively, the "Company IP"), is and shall remain the exclusive property of the Company or its licensors. Nothing in these Terms transfers any right, title, or interest in the Company IP to the User.

9.2 User Content. The User retains ownership of the User Content. By using the Service, the User grants to the Company a non-exclusive, worldwide, royalty-free licence to process such User Content for the sole purpose of providing the Service in accordance with these Terms and the Privacy Policy.

9.3 Pseudonymised User Content. Subject to the User's grant of Layer 2 Consent and/or Layer 3 Consent (as applicable), the User additionally grants to the Company a non-exclusive, worldwide, royalty-free, perpetual licence to use Pseudonymised User Content for AI training and/or research purposes (respectively). The User may withdraw such consent prospectively at any time in accordance with the Consent Framework, provided that Pseudonymised User Content already incorporated into a trained model or a published research dataset cannot, by reason of its non-attributable character, be reversed.

9.4 AI Output. AI Output is provided for the User's personal, non-commercial use. The User shall not: (a) republish AI Output as professional advice; (b) commercially exploit AI Output without the Company's prior written consent; (c) represent AI Output as the product of professional astrological, medical, psychological, or other expert authority.

9.5 Feedback. Where the User provides suggestions, feedback, or improvements concerning the Service, the User assigns to the Company all rights in such feedback and waives any moral rights therein.

10. PAYMENT TERMS

10.1 Free and paid features. The Service comprises both free and paid features. Particulars of pricing, billing periods, and free-tier limits shall be published from time to time on the Website and within the Service.

10.2 Payment processing. All payments are processed by Razorpay Software Private Limited ("Payment Processor"). The User's full payment-instrument data is processed by the Payment Processor and is not stored by the Company.

10.3 Currency and taxes. All prices are stated in Indian Rupees (INR) and are inclusive of Goods and Services Tax ("GST") and other applicable taxes unless expressly stated otherwise. Where the Company is required to register under the Central Goods and Services Tax Act, 2017, the Company's GST identification number shall be published on the Website.

10.4 Refund policy. Refunds are governed by the Refund Policy (HUN-LEG-RP-V3.0). In summary: (a) Transaction failure. Where the User's payment instrument has been debited but the corresponding service is not delivered, the Company shall process a refund within seven (7) to ten (10) business days of verification. (b) Duplicate charge. Where the User is charged more than once for the same service, the Company shall refund the excess within seven (7) to ten (10) business days of verification. (c) No other refunds. Save as set out in (a) and (b), no refund shall be payable, including where the User does not use the Service, cancels mid-cycle, or is dissatisfied with AI Output.

10.5 Auto-renewal. Paid subscriptions, where offered, shall auto-renew at the end of each billing period unless cancelled by the User prior to the renewal date. Cancellation shall be effective for future billing periods only.

10.6 Payment Data retention. Payment Data shall be retained for seven (7) years from the date of the relevant transaction in accordance with the Income Tax Act, 1961, the Central Goods and Services Tax Act, 2017, and Indian accounting standards.

11. LIMITATION OF LIABILITY

11.1 Maximum liability. To the maximum extent permitted by Applicable Law, the aggregate liability of the Company, its Designated Partners, employees, agents, and authorised representatives to the User for all claims arising out of or in connection with these Terms or the User's use of the Service, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the higher of: (a) the aggregate amount paid by the User to the Company in the twelve (12) months immediately preceding the event giving rise to the claim; or (b) Indian Rupees One Thousand (INR 1,000).

11.2 Excluded losses. Without prejudice to Clause 11.1, the Company shall in no event be liable for: (a) indirect, incidental, consequential, special, exemplary, or punitive damages; (b) loss of profit, loss of revenue, loss of business, or loss of opportunity; (c) loss of data save to the extent caused by the Company's wilful misconduct; (d) loss arising from third-party service failures, including failures of WhatsApp, Telegram, Open Router, Underlying LLM Providers, the Payment Processor, or cloud infrastructure providers; (e) loss arising from the acts or omissions of any Professional; (f) loss arising from the User's reliance on AI Output, Suggested Practices, or astrological interpretations.

11.3 Carve-outs. Nothing in these Terms excludes or limits the Company's liability for: (a) fraud or fraudulent misrepresentation; (b) death or personal injury caused by the Company's negligence (to the extent applicable); (c) any liability that cannot lawfully be limited or excluded under Applicable Law.

11.4 User acknowledgment. The User acknowledges that the limitations in this Clause 11 have been negotiated in light of the fees payable for the Service and the inherent limitations of AI-mediated services, and represent an allocation of risk that is reasonable in the circumstances.

12. DISCLAIMER OF WARRANTIES

12.1 As-is basis. Save as expressly stated in these Terms, the Service is provided on an "as is" and "as available" basis without any warranty of any kind, whether express, implied, or statutory, to the maximum extent permitted by Applicable Law.

12.2 Disclaimed warranties. The Company specifically disclaims: (a) implied warranties of merchantability, fitness for a particular purpose, and non-infringement; (b) warranties as to the accuracy, completeness, currency, or reliability of any AI Output, Astrological Data, behavioural pattern analysis, or Suggested Practice; (c) warranties of uninterrupted, error-free, secure, or virus-free operation; (d) warranties as to the qualifications, competence, or conduct of any Professional (Version 2).

13. INDEMNIFICATION

13.1 User indemnity. The User shall indemnify, defend, and hold harmless the Company, its Designated Partners, employees, agents, contractors, and authorised representatives (collectively, the "Indemnified Persons") from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) the User's breach of these Terms or any Constituent Document; (b) the User's violation of any third-party right; (c) the User's violation of Applicable Law; (d) any User Content provided by the User; (e) the User's reliance on AI Output, Suggested Practices, or astrological interpretations for purposes beyond their stated scope.

13.2 Conduct of defence. The Company shall have the right, at its option, to assume the defence of any indemnified claim, with counsel of its choosing, and the User shall cooperate in good faith with such defence.

14. SUSPENSION AND TERMINATION

14.1 Termination by the User. (a) The User may cease using the Service at any time by ceasing to message it. (b) The User may delete the User's account and associated data by messaging "DELETE MY DATA" or "DELETE MY ACCOUNT" to the Service, or by emailing support@use-hunch.com.

14.2 Termination or suspension by the Company. The Company may, at its sole discretion and without prior notice, suspend or permanently terminate the User's access to the Service if: (a) the User breaches these Terms or any Constituent Document; (b) the User engages in conduct prohibited by the Acceptable Use Policy or Clause 6.2; (c) the User's continued use of the Service poses, in the Company's reasonable belief, a risk of harm to other Users or to the Service; (d) the Company is required to take such action by Applicable Law, regulatory order, or judicial order; (e) the Company discontinues the Service or any feature thereof (in which case reasonable prior notice shall be given); (f) the User's payment fails and is not cured within fifteen (15) days.

14.3 Effect of termination. (a) The User's right to use the Service ceases immediately. (b) Identifiable User Content is processed in accordance with the Data Retention and Deletion Policy. (c) Pseudonymised User Content may be retained as described in the Privacy Policy. (d) Payment Data and Consent Records are retained for the periods prescribed by Applicable Law.

14.4 Survival. The following provisions shall survive termination of these Terms: Clause 1 (Acceptance), Clause 3 (Definitions), Clause 5 (Disclaimers), Clause 9 (Intellectual Property), Clause 11 (Limitation of Liability), Clause 12 (Disclaimer of Warranties), Clause 13 (Indemnification), Clause 14.4 (Survival), Clause 15 (Governing Law and Dispute Resolution), Clause 16 (General).

15. GOVERNING LAW AND DISPUTE RESOLUTION

15.1 Governing law. These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict-of-laws principles.

15.2 Tiered dispute resolution. Any dispute, claim, or controversy arising out of or in connection with these Terms ("Dispute") shall be resolved in accordance with the following sequence:

(a) Step 1 — Internal grievance redressal. The User shall first raise the Dispute in accordance with the Grievance Redressal Policy. The Company shall make commercially reasonable efforts to resolve the Dispute within thirty (30) days of receipt.

(b) Step 2 — Mediation. If the Dispute remains unresolved after Step 1, either party may refer the Dispute to mediation under the Mediation Act, 2023. The seat of mediation shall be New Delhi. The mediator shall be appointed by mutual agreement of the parties or, failing agreement within fifteen (15) days, by the Delhi International Arbitration Centre.

(c) Step 3 — Adjudication. If mediation fails to resolve the Dispute within sixty (60) days of commencement, the Dispute shall be subject to the exclusive jurisdiction of the courts at New Delhi, India.

15.3 Class-action waiver. To the maximum extent permitted by Applicable Law, the User agrees that any Dispute shall be resolved on an individual basis only and shall not be consolidated with the claims of any other person or pursued as a class action, collective action, or representative proceeding.

15.4 No prejudice to statutory remedies. Nothing in this Clause 15 shall preclude the User from approaching the Data Protection Board of India under the Digital Personal Data Protection Act, 2023, the appropriate Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019, the Cyber Crime Reporting Portal, or any other competent statutory authority in respect of statutory rights.

16. GENERAL

16.1 Amendment. The Company may amend these Terms from time to time. Where an amendment is material, the Company shall: (a) provide notice to the User by message no less than fifteen (15) days before the amendment takes effect; (b) seek the User's fresh affirmative consent where Applicable Law so requires (including in respect of material changes to the processing of Personal Data under Section 6 of the Digital Personal Data Protection Act, 2023); (c) update the "Last Updated" date in these Terms.

For the avoidance of doubt, the User's continued use of the Service following the effective date of a non-material amendment shall constitute acceptance of the amendment.

16.2 Material change. A change shall be deemed "material" if it: (a) materially expands the categories of data collected; (b) introduces a new purpose of processing; (c) introduces a new sub-processor in a jurisdiction not previously notified; (d) materially restricts a User's rights under these Terms; (e) increases the User's payment obligations.

16.3 Severability. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

16.4 Entire agreement. These Terms, together with the Constituent Documents, constitute the entire agreement between the User and the Company regarding the User's use of the Service and supersede all prior agreements, understandings, and representations, whether written or oral.

16.5 Assignment. The User shall not assign these Terms or any rights hereunder without the Company's prior written consent. The Company may assign these Terms to a successor entity in the event of merger, acquisition, restructuring, or sale of substantially all the Company's assets relating to the Service.

16.6 Waiver. No failure or delay by the Company in exercising any right under these Terms shall operate as a waiver of such right, nor shall any single or partial exercise preclude any further exercise of such right.

16.7 Notices. Notices to the Company shall be addressed to:

CMA Solutions LLP LLPIN: ACP-6029 Kh No. 316/274, Ground Floor, Front Side Saidulajab, Western Marg, near Lane No. 3, Gadaipur, Saidulajab, New Delhi, South West Delhi – 110030, India Email: hi@use-hunch.com (general) / support@use-hunch.com (grievance and data requests) Phone: +91 9667674105

Notices to the User shall be sent to the messaging-platform identifier associated with the User's account.

16.8 Accessibility. The Company recognises its obligations under the Rights of Persons with Disabilities Act, 2016. Users who require alternative-format access to these Terms or to the Service may contact the Company by email at support@use-hunch.com.

16.9 Force majeure. The Company shall not be liable for any delay or failure in performance to the extent caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, governmental action, epidemic, internet or telecommunications failure, or failures of third-party services on which the Service depends.

17. CONTACT

For all questions in relation to these Terms:

CMA Solutions LLP LLPIN: ACP-6029 Email: hi@use-hunch.com | support@use-hunch.com Phone: +91 9667674105 Address: Kh No. 316/274, Ground Floor, Front Side Saidulajab, Western Marg, near Lane No. 3, Gadaipur, Saidulajab, New Delhi, South West Delhi – 110030, India.

SCHEDULE 1 — REVISION HISTORY

END OF TERMS OF SERVICE.

Draft for attorney review. Not legal advice. Not for publication in present form.